Ameridial Celebrates 25 Years of Outbound and Inbound Call Center Excellence
25 years ago, Ameridial was founded as a privately held company headquartered in Ohio. Since then, it has gone on to achieve levels of excellence in both the outbound and inbound call center spaces,...
View ArticleAmeridial Celebrates 25 Years of Outbound and Inbound Call Center Excellence
25 years ago, Ameridial was founded as a privately held company headquartered in Ohio. Since then, it has gone on to achieve levels of excellence in both the outbound and inbound call center spaces,...
View ArticleAmeridial Celebrates 25 Years of Outbound and Inbound Call Center Excellence
25 years ago, Ameridial was founded as a privately held company headquartered in Ohio. Since then, it has gone on to achieve levels of excellence in both the outbound and inbound call center spaces,...
View ArticleWhat is an Inbound Call Center?
In this day and age, call centers are often the purest form of contact between a customer and a business. Customers deal with call centers for a variety of reasons: ordering goods and services, asking...
View ArticleAmeridial Provides Inbound Call Center Solutions with a Focus on the...
For 25 years, Ameridial has provided contact center solutions for both large and mid-sized clients. During that time, it has worked in both the outbound and inbound call center space and has made the...
View ArticleAmeridial Launches Inbound Call Center Channel on TMCnet
Norwalk, CT - [7/16/2012] TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today that the Inbound Call Center channel, sponsored by...
View ArticleAmeridial's Inbound Call Center Solutions Help Broadband Firm Increase Sales
Ameridial has 25 years of experience in the inbound call center space. This experience, coupled with the company's high quality customer service and proven track record in the space, make it an...
View ArticleHealthcare Industry Trusts Ameridial's Inbound Call Center Solutions for...
Ameridial is an inbound call center that processes excess call volume for its partners. It is responsible for over half a million calls each year. Agents field both provider and member inquiries...
View ArticleTurning to BPO to Grow the Inbound Call Center
There's nothing more frustrating for a customer than finally finding time to call a company, only to find that its call center is shut down for the day, or so busy that the call cannot come through....
View ArticleUp to 90 New Inbound Call Center Jobs Headed for the Lowcountry
Every month, the country holds its collective breath as we wait to hear the latest national unemployment statistics. For many, the news is mildly disappointing, with little change in the number of...
View ArticleDonor Care Center Sets the Bar for Non-Profit Inbound Call Center Solutions
The Donor Care Center is a not-for-profit outbound and inbound call center comprised of some of the most seasoned fundraising call experts in the nation. Part of Ameridial, a company established in...
View ArticleSitel Expands its Customer Care Call Center in Amarillo, Texas, Hiring 100...
Sitel, a major player in outsourced customer care services, has recently announced that it will recruit 100 new employees in its customer care call center in Amarillo, Texas.
View ArticleAmeridial Demonstrates the Value of the Inbound Call Center
The methods by which clients interact and communicate with the inbound call center have changed in the last few years. Technology is allowing for the creation of new methods to reach out and get the...
View ArticleMagnetic North Undertakes Rapid Deployment of Cloud Contact Center for G4S
Magnetic North, a provider of predictive dialing and call recording software in the UK, has undertaken the rapid deployment of a cloud contact center for secure solutions company G4S.
View ArticleAmeridial Demonstrates Value of the Inbound Call Center
The inbound call center plays an important role within any organization as it is often the primary interaction point between the company and its customers. Without a priority focus on customer care,...
View ArticleICMI to Offer Site Tours of Organizations that Demonstrate Superior Customer...
The International Customer Management Institute has recently revealed the names of the organizations that will be offering call center tours to the attendees of this year's Call Center Demo &...
View ArticleNutriceutical Company Taps Ameridial for a Solution for Inbound Call Overflow
If you run or manage a contact center and you're finding handling inbound calls challenging, it helps to study the companies that spend the most time on inbound calls: large teleservices firms or...
View ArticleAmeridial Helps Insurance-Related Client Do Better by Customers
For a specific client, Ameridial had a unique challenge when it came to providing inbound call center services that went beyond the traditional solution. This client was seeking a solution that could...
View ArticleCustomer Contact Services Earns High Ranking on the Prestigious 2012 Inc. 5000
Customer Contact Services, a premier provider of 24/7 call center services for businesses of all sizes and diversities, has recently earned the 35th position among the top companies in the Minneapolis...
View ArticleAmeridial Demonstrates Value of Inbound Call Center for One MVNO
The inbound call center is often the first interaction point between customer and company, creating an opportunity for either a quality or lackluster experience. Ameridial, a go-to source for inbound...
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